Life-Bulb Remote Control Troubleshooting Tips

NOTE: We have struggled internally with whether we should provide a remote or not. That said, we decided that the remote does offer a huge benefit even if at times the remote RF signal can be finicky. The reason is that you are still able to select a color mode directly, as opposed to having to use the switch control to toggle through the colors until you find the color you want.

A23 Battery is required for the remote control. This is a very common battery that can be purchased at Home Depot, Lowes, Walgreens and many other stores. Once the battery is installed and the side switch on the remote is in the "N" (on) position you should see an indicator light illuminate in the upper right corner.

Click here for the Remote Control Button explanations

Remote controls for LED pool lights use a radio frequency (RF) signal to communicate with the light. While RF signals are unique in that they can transmit through water, it is still very limited and sporadic. Additionally, RF signals can be inconsistent since the signals are easily interfered by many signals in the air such as cell phone signals, Wi-Fi, etc. If you press one of the buttons on the remote and the color doesn’t change, try moving to a different location and retry.

If your pool light fixture is made of metal, the remote control will be very limited. This is because the metal housing surrounding the bulb interferes with the signal preventing it from reaching the receiver in the light. That said, every pool is slightly different .....some cases it will work 10 or 20 feet away. In other cases, you may have to use one of the methods below.

Method 1:

Hold the remote control next to the pool light's existing ON/OFF switch. This allows the RF signal from the remote to travel to the light through the electric wiring (even with metal light fixture). This usually works as long as you do not have an illuminated switch. It's possible that there may be a separate electric junction box between the switch and the light. If this is the case, you can try holding the remote next to the junction box as well.
Here is a link explaining the remote control button functions. Also, make sure the battery is properly inserted into the remote. The little red light will illuminate when pressing a button (the on/off switch on the right side of the remote should be in the down position).

Click here to watch a video demonstration.

Method 2:

Switch Control: All of our remote control lights are designed to also be controlled using the pool light's existing ON/OFF switch. By turning the switch ON and then OFF again (within 5 seconds) repeatedly, the light will cycle through all of the static colors and light show modes. The first time using the light, you may have to repeat the ON and OFF again sequence several times until it starts to change modes. Once the switch control function has been activated, it will follow the same order as on the remote control. Once you have found the static color or light show mode that you want, simple leave the light ON. After 3 seconds with the switch in the ON position, that color/mode will be stored in memory for the next time you turn the light on. If you want to change colors in the future, simply repeat the process described above.
note: If you have an illuminated type of on/off switch that controls your light niche, the switch control may not work. The reason is that these switches send a constant electrical current to the light (even when in the off position). This prevents signals from getting to the LED. We had a customer who bypassed the switch with a basic on/off switch and the light works fine. If you decide to stay with this type of switch, no color-changing LED light that requires similar controlling will work.

Click here to watch a video demonstration.

Method 3:

Your light should have come with a waterproof bag. This serves two purposes, first it allows you to take the remote into the pool, this way you don't have to get out to change the modes. Second, you can take the remote under the water and point it directly at the center of the light lens to change the modes. This allows the RF signal to have a straight shot to the receiver in the back of the light without any interference from the metal housing surrounding the light. We find that this works 99% of the time to change your light modes. Please give this a try. 

If your light still does not change colors after trying these methods, please contact us and we will respond promptly. Please include your phone number if you want us to call you for expedited service.

Message from the Owner

I am dedicated to making sure that every customer is happy. This is the mission of my company and it’s also where I focus most of my effort. Often when a customer experiences an issue with a product, they simply leave a bad review without reaching out for support. If you have any issues, I encourage you to contact us. Your satisfaction is my priority.