Tiered warranty details
- First 30 days:
- Full Return Policy applies.
- First 12 months from purchase:
- Replacement Unit Cost: $0.00
- Only valid if the unit stops working due to any defect not caused by negligence.
- Lifetime after purchase:
- Replacement unit Cost: 50% off current price.
- Valid if unit stops working due to any defect, damage or wear regardless of reason.
Terms and Conditions
- Warranty only valid for customers living in the United States.
- Proof of purchase required. Order ID and date of purchase must be provided by the purchaser. Requires registration of product (link below) within 30 days from date of purchase.
- For 12-month free replacement, documented proof of valid defect must be provided by the purchaser within 12 months from date of purchase.
- A special handling fee will apply only to the (first 12 months) free replacement.
- Offer is non-transferable.
- Lifetime Replacement program, terms and conditions subject to change at sellers discretion.
If you are an existing customer and haven't already completed the registration form, please click below.
- Warranty Registration Form - complete within 30 days of purchase (takes 1 minute). Note: This is not the form to make a warranty claim.
If you haven't already, simply click this link to share us on Facebook. Also, you will receive a discount code for your first copper and basket replacement kit after you register the product for the lifetime warranty.